House rules – Casa 7 Santa Rosalia
Dear guests of Casa 7 Santa Rosalia,
Welcome to Santa Rosalia Lake and Life Resort. To make your stay and that of other guests as pleasant as possible, we kindly ask you to carefully read and comply with the following house rules.
Behavior and general rules
Resort Rules: During your stay, the Santa Rosalia Lake and Life Resort house rules apply. We ask you to respect them to maintain a pleasant atmosphere for everyone.
Parties and smoking: It is not allowed to organize parties in the apartment. Smoking is also not allowed inside. Please respect the peace of other residents and guests.
Guest visits: Inviting additional guests is only permitted after prior written consent from Casa 7 Santa Rosalia. The maximum permitted occupancy of the apartment may not be exceeded.
Subletting: It is not permitted to sublet the apartment in whole or in part to third parties without written permission from Casa 7 Santa Rosalia.
During your stay
Keyholder: We work with a Dutch speaking keyholder who lives at the resort. You will receive the contact details after the reservation has been confirmed and payment has been made. The keyholder is available for support during your stay.
Access bracelets: You will receive bracelets that give you access to the lagoon and the fitness room. In case of loss or damage of a bracelet, a fee of €75 per bracelet will be charged.
Pets: Pets are not allowed in the apartment.
Air conditioning and heating: In case of absence we kindly request you to switch off the air conditioning or heating. Excessive use may be charged based on the actual energy consumption.
On departure
Dishes and tidying up: We kindly request that you wash any dirty dishes before departure and put them back in the cupboards.
Waste: Please deposit all your waste in the grey containers on the street side. Plastic, cardboard and glass please separate in the designated containers.
Check-out: Check-out is no later than 11:00. Additional charges may apply for late check-outs.
Should you have any questions during your stay, please do not hesitate to contact us using the contact details provided in your booking confirmation.
We wish you a wonderful and relaxing stay at Casa 7 Santa Rosalia.
Yours sincerely,
Hetty Wassenaar
Casa 7 Santa Rosalia
info@casa7santarosalia.com
https://casa7santarosalia.com